We have recently lost our remote server where we had Qliksense Enterprise installed. Server is not Turning ON due to Hardware/Disk failure. Server was not a VM and we dont have uptodate backups for our Qliksense apps/data/repository.
We are looking for recovery options but not sure whether we will be able to recover everything.
If we are able to recover, What should be our next steps to get our Qliksense working again on a new VM?
Can someone please share step by step process to restore Qliksense in a new machine.
Without up-to-date repository backups, restoring Qlik Sense Enterprise requires a manual reconstruction of apps and configurations from the old server's data files if they can be recovered from the failed disk. The priority is to attempt data recovery from the failed disk, then follow a specific "clean install" process on a new machine.
Potential Recovery & Restoration Options
Hardware Recovery (Highest Priority): Work with IT/Hardware vendors to recover files from the damaged disk, specifically targeting C:\ProgramData\Qlik\Sense\Repository\ArchivedAppArchive (for app files) and C:\ProgramData\Qlik\Sense\Repository\PostgreSQL (database).
Clean Install Approach: If database backups are gone, you will need to re-install from scratch and re-import/re-publish apps (.qvf files), requiring significant manual reconfiguration of users, security rules, and tasks.
Step-by-Step Restoration on a New VM
If you can recover your .qvf files and optionally a Postgres backup, follow these steps:
Prepare the New Server: Create a new Windows Server with the same name, IP address, and domain as the old server (if possible) to minimize reconfiguration.
Install Qlik Sense: Install the same version of Qlik Sense on the new VM. Crucial Step: Uncheck the option to start Qlik Sense services automatically after installation completes.
Restore Apps and Certificates:
Create a shared folder for apps (e.g., \\NewServer\ShareName) and copy recovered app files into it.
Restore the repository database (if backup is available) using the QlikSenseUtil tool.
Update Server Name: Run QlikSenseUtil.exe (found in C:\Program Files\Qlik\Sense\Repository\Util\QlikSenseUtil) to connect to the database and update the Service Cluster path to the new shared folder.
Reconfigure PostgreSQL (If needed): If the hostname changed, you must update the ServerNodeConfigurations table in the PostgreSQL database with the new server's name.
Restart Services: Start the "Qlik Sense Repository Database" service first, then start the other Qlik Sense services.
Re-license and Re-import: Log in to the QMC, re-apply the license, and import/re-publish apps that were not restored via backup.
