Qlik sense Citrix Secure Web

[Zahir]

Hi,

I am struggling to establish successful access to Qlik Sense from my Mobile Device. Currently accessing through Citrix Secure Web is not allowed on WebSocket's end. Also cannot place the Mobile Application over Citrix Hub as per Company's Policy. 

Has anyone Struggled with this and has found a solution to access Qlik Sense mobile Device my any other means?

[Sonja_Bauernfeind · Accepted solution]

Hello Zahir,

As I understand it from your query, your Citrix Secure Web service does not allow WebSocket traffic? I was able to find this https://docs.citrix.com/en-us/citrix-secure-web/integrate-deploy.html, which indicates: 

• WebSockets (only in unrestricted mode)

Qlik Sense requires WebSockets for communication, so I would recommend speaking with your implementation partner for Citrix Secure Web. 

[Zahir]

Hi Sonja,

I will be accepting your answer for others too. I have nearly surfed over a month on this issue and in end it concluded as its not Qlik issue rather the platfrom(Citrix) accessibility issue. Citrix is not compatible with Qlik's Hub on our client side. QMC is accessable while Hub is not accessable as the Citrix does not websockets required for Hub to execute successfully. 

For a solution one need to either upgrade suitable version of Citrix.

Thanks.