Qlik sense Mobile error android

[Stef14]

hi all,

I want to connect my qlik sense enterpise to sense mobile.

the qlik sense enterprise is connect to VPN.

 when I connect to sense mobile I display this error

can you help me?

[lrenwick]

Hi,

I'm currently getting the same error after trying to set up the mobile app for the first time.

The authentication link worked fine and I can see the server in the app but when I select it to log in I get the no internet error despite being online.  

Is there a way around this?

[andregas]

Hello

To use the mobile app you need to activate TLS 1.2 protocol (here a guide https://support.qlik.com/articles/Basic/Qlik-Sense-3-1-SR4-and-TLS-1-2).

[MarcoBI]

Hello,

i have same problem.

I try the link https://support.qlik.com/articles/Basic/Qlik-Sense-3-1-SR4-and-TLS-1-2 but not work.

[andregas]

I've tried now, in anonymous too, and working.

The guide finish with the attachment that I post here. That is a PowerShell script that enable some security protocol.

You can enable TLS 1.2 using following query runned from Powershell windows:

.\tls_config_1.3.3.ps1 -ssl3 0 -tls1 0 -tls11 0 -tls12 1

After running the script you must restart the server.

Let me know if this solve your problem.