Basic authentication is disabled. Authentication was unsuccessful
Hi Team,
When I am trying to use the Qlik Automation I found that the Mail block function is not working, I have linked my organization email account with that and provided SMTP server, Pop3 and IMAP. I tried with all above 3 and port numbers, but unfortunately, I am receiving an error message states that Authentication unsuccessful.
I have read few things about few articles like:
Deprecation of basic authentication for Exchange Online and Gmail and also few suggested that Sendgrid, MailChip some third party things, but is there a way that Qlik team can help on this ?
@Phani_Kumar959 - the Mail block in Qlik App Automation was built to handle only Basic Authentication. Cloud services that are built to handle mass emailing also generally allow for Basic Authentication; this would also be the case for historical messaging/email stacks run "on-prem".
When an organization moves to MS 365/Exchange Online, Google Workspace, and similar offerings, you will be subjected to API limits and improved security requirements to authenticate as an individual identity.
For this reason, Qlik App Automation also provides the "Microsoft 365 Outlook" connector, which will allow you to send a mail using your MS Graph API permissions to your own inbox. The OAuth2 API connector can also be used to send email through several providers, though depending on your organization's and the provider's API controls, it may be blocked.
Alternatively, you can look into AWS SES, Sendgrid, Mailchimp, etc. if you need to send bulk email. These services provide for that amount of mail traffic with appropriate reputation scores, etc. to ensure that your mail is delivered, not marked as SPAM and adheres to the SLA requirements from your Cloud provider.
@Phani_Kumar959 - the Mail block in Qlik App Automation was built to handle only Basic Authentication. Cloud services that are built to handle mass emailing also generally allow for Basic Authentication; this would also be the case for historical messaging/email stacks run "on-prem".
When an organization moves to MS 365/Exchange Online, Google Workspace, and similar offerings, you will be subjected to API limits and improved security requirements to authenticate as an individual identity.
For this reason, Qlik App Automation also provides the "Microsoft 365 Outlook" connector, which will allow you to send a mail using your MS Graph API permissions to your own inbox. The OAuth2 API connector can also be used to send email through several providers, though depending on your organization's and the provider's API controls, it may be blocked.
Alternatively, you can look into AWS SES, Sendgrid, Mailchimp, etc. if you need to send bulk email. These services provide for that amount of mail traffic with appropriate reputation scores, etc. to ensure that your mail is delivered, not marked as SPAM and adheres to the SLA requirements from your Cloud provider.
