Qlik Sense always ask login

[Ema92]

Hello,

i have a problem with a qliksense desktop. My license is for qlik cloud. From my area i have downloaded the desktop version, but always when i try to open it, ask me the credentials. There is a way to save these credentials or some autologin?

Thanks.

[David_Friend]

@Ema92 are you following this: https://customerportal.qlik.com/article/How-to-authenticate-Qlik-Sense-Desktop-with-Qlik-Cloud

Can you share a screenshot of the window please?