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leila28
Contributor
Contributor

BUG Qlik sense mobile

Je me connecte via mon iphone sur Qlik sense mobile, le Dashboard ne s'affiche pas correctement, seulement les filtres sont visibles sinon les graphiques ne s'affichent pas. Pouvez-vous m'expliquer la cause du problème SVP

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  • Chart

3 Replies
Richard_T
Support
Support

Hi, 

Thank you for contacting Qlik Support.

Will be good to create a case regarding on this and please include the following to further investigate the problem.

1. Your Qlik Sense version

2. Your mobile that you are using and version

3. Please provide us the step by step on how to reproduce the issue with screenshots 

4. Provide us the sample app

And we will further assist you on this. 

Please follow this article on how to create a support case.

https://community.qlik.com/t5/Official-Support-Articles/How-to-create-a-technical-case-in-the-suppor...

 

Thanks in advance

Bill_Britt
Former Employee
Former Employee

Hi,

Can you try to connect with safari and see if you see the same?

 

Also, if you open an App on the Qlik Demo site does it look OK?

Bill - Principal Technical Support Engineer at Qlik
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leila28
Contributor
Contributor
Author

Bonjour Merci pour votre réponse la version de mon I phone est 12, iOS 14.5.1, image013.jpg