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balajibc64
Specialist
Specialist

Color Issue after downloading as a PDF file from story telling

Hi All,

In Qlik Sense, I have dashboard in the server. Under Story telling. In Operation Monitor, under storytelling I'm downloading the dashboard like PPT.
When I downloading the dashboard from the local machine, the colors everything is fine in the PPT file. But while downloading from the server the color gets missed up in the few places of PPT slides. Please suggest.

@Albert_Candelario Kindly suggest.

Labels (3)
7 Replies
Albert_Candelario

Hello @balajibc64 ,

Thanks for posting.

Are you using the same user on the laptop and sever scenarios?

Cheers.

Albert

Please, remember to mark the thread as solved once getting the correct answer
balajibc64
Specialist
Specialist
Author

Hi @Albert_Candelario Yes. 

Albert_Candelario

Hello  @balajibc64,

Are you using the same Office version on your laptop and on the server?

What happens if you open the version downloaded on the server on your laptop?

Cheers,

Albert

Please, remember to mark the thread as solved once getting the correct answer
Albert_Candelario

Additionally, what happen if you download it as pdf?

Cheers,

Albert

Please, remember to mark the thread as solved once getting the correct answer
balajibc64
Specialist
Specialist
Author

@Albert_Candelario Color only mismatching. In screen its showing one color but after download as pdf its showing some difference in color. But in all case some where one or two place. Also its keep on changing the place. 

Eg: If I download the pdf now, it happens in first page. Again download then its happening on some other page or place. 

balajibc64
Specialist
Specialist
Author

Yes. all doing in the same laptop only. 

Albert_Candelario

Thanks for clarifying, then the initial description is no longer relevant?


"When I downloading the dashboard from the local machine, the colors everything is fine in the PPT file. But while downloading from the server the color gets missed up in the few places of PPT slides. Please suggest."

Do you have a sample app where this could be reproducible so we have a further look?

Cheers,

Albert

Please, remember to mark the thread as solved once getting the correct answer