Company Re-Branding

[#1]

Hello,

Qlik provided my company with re-branding instructions and everything has gone well except for the change to the Internet browser tab change.  I have changed both the hub.html and the client.html with a new title and replaced the favicon.ico with out company icon.  However, in Internet Explorer 11, I briefly see our icon until the Hub page loads and then the Internet Explorer favicon displays and the title "Qlik Sense" never changes.  In Chrome and Firefox, the favicon does display as our own, but again, the title does not change.

Can anyone tell me what I am doing wrong?

Thanks,

David Pecnik

Mistras Group -- PCMS Division

[harvinderjohal]

Hi David,

To confirm, the favicon.ico, was it replaced with yours in "..\Program Files\Qlik\Sense\Client" directory?  Was the old one just renamed or was it copied and moved to another location (ie. did you delete the old one from the folder)?

For the title of each page, did you update both HTML files: client.html, hub.html in the "..\Program Files\Qlik\Sense\Client" folder? 

HTML tag to change is <title>.

[#3]

I copied over the existing favicon.ico file in the Client subdirectory.

David

David Pecnik

Software Support Analyst

PCMS - Cleveland

P: 216-674-0626

david.pecnik@mistrasgroup.com<mailto:David.Pecnik@mistrasgroup.com>

3 Summit Park Drive · Suite 450 · Cleveland, OH 44131 · US

www.mistrasgroup.com<http://www.mistrasgroup.com>

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[harvinderjohal]

I'll test to confirm the issue.  If it is an issue, Sense 3.0 is scheduled for release next week and may resolve the issue based on the instructions sent to you but I'll test to confirm if it is an issue on the current 2.2 version (which is what I'm assuming it is you have).

[#5]

I copied over the favicon.ico in the Client subdirectory, and yes, I made changes to both html files.

David

[#6]

Harvey,

Yes, we are running Qlik Sense 2.2, and sorry for the multiple replies

[harvinderjohal]

I've tested and am seeing the same results (except in my case I'm using IE 11 and it always shows the IE logo vs showing your logo briefly).  I'm going to test with Sense 3.0 as soon as it's released and will update accordingly.

[toy]

Hi David,

I have tested in 3.0 and it partially works for me (see image). Google Chrome is OK but Internet Explorer is only partially OK.

My Results:

Using Google Chrome it works just as it should:

Using Internet Explorer the Title is updated but the favicon is the IE favicon

Issues

Caching may cause lots of problems and pains. I updated the favicon.ico, hub.html and client.html files before opening the Hub for the first time. I recommend that you install Qlik Sense, then change everything that needs to be rebranded before opening the Hub (or QMC for that matter) the first time. Just clearing the browser history has not worked for me in general.

You may run into access problems when saving the content in the C:\Program Files\Qlik\Sense\Client folder.