Configure Web Connectors - Authentication and Encryption Keys

[Senor_Dai]

Hi, 

I've  deployed QlikSense Server (Aug 22) an Im trying to configure the built in web connectors to google Drive.

When I first tried to create a connection I had this error :

So, I then stepped through the instructions here to fist create a key via powershell and then the steps via a cmd prompt to create the files:

Is there anything else that needs to be configured?? Im still getting the Error retrieving the URL to authenticate: ENCRYPTION_KEY_MISSING - you must manually set an encryption key before creating new connections. 


Any help appreciated,
Many thanks, 
Dai

[Sebastian_Linser]

hello @Senor_Dai 

you followed the one below, did you run it with the service user?

https://help.qlik.com/en-US/connectors/Content/Connectors_Home/Setting-encryption-key.htm

https://community.qlik.com/t5/Official-Support-Articles/Qlik-Sense-Enterprise-on-Windows-Error-retri...

Also do you have a single or multi node? On a multi node you have to redo that with the same key on all the nodes. (You should repeat this step, using the same key, on each node in the multinode environment where the Qlik Engine and the connectors are installed.)

best regards

Sebastian