Skip to main content
Announcements
Introducing Qlik Answers: A plug-and-play, Generative AI powered RAG solution. READ ALL ABOUT IT!
cancel
Showing results for 
Search instead for 
Did you mean: 
stoic_presi
Contributor II
Contributor II

Customer flow analysis

I  have a monthly data of the following structure:

MonthNameDrinkAge
janACoffee22
janBTea24
janCCoffee21
jan DCoffee25
janECoke20
febACoffee22
febBTea24
febCTea21
febDTea25
febETea20

 

I need to create the below matrix where i can see the flow of customers from one drink to another over Month. Eg. 2 customers drinking coffee in Jan prefer Tea in Feb.

The actual problem will need to accommodate comparison of different months and items( like drinks here). 

Jan\FebCoffee TeaCoke
Coffee120
Tea010
Coke010
Labels (2)
4 Replies
Kushal_Chawda

@stoic_presi  how much years worth of data do you have?  

stoic_presi
Contributor II
Contributor II
Author

3 years of data.  But from analysis perspective  change in 1 month, 3 month, 6 month and 1 year is desirable. and volume wise > monthly snapshot is ~ 1000000 rows.

Kushal_Chawda

@stoic_presi  How the comparison is needed? Is it always selected month month with previous month or any two month selections?

stoic_presi
Contributor II
Contributor II
Author

Hi Kush, Like mentioned in the reply change in 1 month, 3 month, 6 month and 1 year is desirable if not fully dynamic. Like curr. month vs last month or curr. month vs 3 months ago. etc.           The main script cannot be changed as its a 100+ column data and the requested problem is one of many use cases.