DB stopped connection

[danielnorkin]

Anyone know how to fix this error: ERROR [HY000] [Qlik][MongoDBODBC] (29) Child field name should not be empty, parent is "option".

[Chetan_MN]

Hi @danielnorkin What is the version of Qlik Sense and MongoDB?

[danielnorkin]

Thanks for the reply.

Mongodb: 6.0.2

Qlik: Qlik Sense Professional license (i use the cloud version)

[carlredford]

Database connection issues can be a bit tricky to troubleshoot, but let's try to narrow it down. First, have you checked your MySQL error logs? They often provide valuable insights into what's going wrong. Look for any error messages or warnings around the time your connection drops multiple cloud storage manager. Also, consider checking the connection timeout settings in your MySQL configuration – sometimes, if the timeout is too short, it can result in unexpected disconnections. Let me know what you find, and we can dig deeper into this!

[danielnorkin]

whats weird is I have no error logs. In my application, I have 2 DBs that are exactly the same....Dev and Prod. the Dev DB connects to Qlik without an issue. With Prod is where I am getting the above error code. 

Regarding the timeout, how do I make it longer?

[vinieme12]

refer below

https://community.qlik.com/t5/Official-Support-Articles/Missing-fields-when-reading-MongoDB-table/ta...

[danielnorkin]

didn't help