Re: Getting Error randomly in Qlik Sense - Qlik Community

Manish_Kumar_ · ‎2023-05-26

Qlik Sense Version - Qlik Sense Enterprise (Feb 2021 version 14.5.4)
Server Configuration - 256GB RAM (dedicated Qlik Sense server)
Error - Screenshot attached below, occurs randomly

What are the possible reasons for this error?
Is there any way to suppress this error?
Can we customize the error, if not possible to ignore?

Manish Kumar, Senior Business Analyst

Vicky_Z · ‎2023-05-28

@Manish_Kumar_ I find a similar error in the past discussion:

Error Accessing QMC - cannot read properties of undefined (reading 'userid')

But that issue was found to get introduced by February 2022 Patch5. The workaround was simply refreshing the page.

If you do want to get rid of the error, you may need to upgrade to a supported version, test your repo if possible (build another environment and restore the repository ) to verify if it's related to any data in the repo, check if your browser has any add-in which may block reading the data, and come to support if needed.

Manish_Kumar_ · ‎2023-05-29

Thanks for your response @Vicky_Z ,
Just to clarify the discussion:

Similar Issue which was found in Feb 22 Patch 5 got resolved in below versions, But Our QS version is Feb 21 so will this upgrading Qlik Sense Version to below versions completely eliminate this error? Or its just a hit and trial? Asking this because we will be making a statement based on your comment to client about upgrading and we need to be 100% sure!
Small Question: What is Patch here?
This statement was totally a bouncer "test your repo if possible (build another environment and restore the repository ) to verify if it's related to any data in the repo". Can you please help me to understand this!
Check if your browser has any add-in which may block reading the data, and come to support if needed. - CHECKED and Doesn't seem ike this is the issue

Manish Kumar, Senior Business Analyst

Getting Error randomly in Qlik Sense

Visualization