Installation of Qlik Sense Desktop

[Maury_19]

Hello, I had problems installing Qlik Sense Desktop version May 2022. Attached is the log file: can someone help me? ... Thanks, Maurizio Rosazza

[Benoit_C · Accepted solution]

Hi @Maury_19,

I've checked and found the below error, seems to be a permission issue:

MSI (s) (FC:74) [14:03:13:828]: Product: Qlik Sense Desktop -- Error 1310. Error writing to file: C:\Users\rosazzam\AppData\Local\Programs\Qlik\Sense\Engine\QVConnect64.exe.  System error 0.  Verify that you have access to that directory.

Error 1310. Error writing to file: C:\Users\rosazzam\AppData\Local\Programs\Qlik\Sense\Engine\QVConnect64.exe.  System error 0.  Verify that you have access to that directory.
 

[Maury_19]

I think I have access ... I can access the directory ...

I try to delete these 3 .exe ???

[Maury_19]

Resolved!
Installed as Administrator and everything was fine.
Thank you all.

[Benoit_C]

Hi @Maury_19,

That was a permission issue indeed. For Qlik Products you need always to run them with Admin rights:


Security: Local admin privileges needed to install.

https://help.qlik.com/en-US/sense/February2022/Subsystems/Hub/Content/Sense_Hub/Introduction/install...

Regards,

Benoit