License Monitor and Operations Reload Error

[sorrakis01]

Hi,

I can't reload the apps License Monitor and Operations Monitor. The end's log say:

      2016-09-29 10:52:46 0461

      2016-09-29 10:52:46 0461 CALL qrs_userAccess

      2016-09-29 10:52:46 0462

      2016-09-29 10:52:46 0482 *** CONNECT TO ***

      2016-09-29 10:53:16      Error: QlikView Connector is not responding.

      2016-09-29 10:53:16      QlikView Connector is not responding.

      2016-09-29 10:53:16      Execution Failed

      2016-09-29 10:53:16      Execution finished.

The logs folder is in the PathName

And path: C:\ProgramData\Qlik\Sense\Repository\Archived Logs\User_server\

have all folders and logs:

Script

Printing

AppMigration

Proxy

Repository

Engine

Scheduler

Anyone have any idea?

Thanks

[sorrakis01]

Hi Jai,

You need to change all files of this connectors in the path c:\Program Files\Common Files\Qlik\Custom Data

Regards

[jaisoni_trp]

Yup, did that earlier but still the same error.

[jaisoni_trp]

Actually I also had to edit qrs connections to point to Central node which resolved my issue. Thanks!

[sorrakis01]

Hi,

Stop services. After change connectors.exe of the folder

Start services. Verify in virtual proxies if you start on Windows not in Form.Reload apps.

Regards

[jaisoni_trp]

I am good now. Thanks.

[Anonymous]

Hi Jordi,

Can you provide the changes you made in the file?

Best Regards,

Louis

[sorrakis01]

Hi Louis,

Sorry for the delay.

Go to "C:\Program Files\Common Files\Qlik\Custom Data". You will see folders like QvDataMarketConnector, QvOdbcConnectorPackage, QvRestConnector and QvSalesforceConnector. Inside each folder there would be a config file. Ex: C:\Program Files\Common Files\Qlik\Custom Data\QvRestConnector\QvRestConnector.exe.config.

Edit config file and add below code just before closing </configuration> tag.

"

<runtime>

    <generatePublisherEvidence enabled="false"/>

</runtime>

"

Save file and do the same on Central and all RIM nodes. Make sure to stop services before making any changes.

Regards

[andres_corredor]

Hi Jordi,

I am getting same error: "Connector is not responding" even when I try to create a new connection, I went to the files but I got this tag </configSections> is the same as </configuration>? which services do I need to stop to make the changes just ServiceDispatcher?

Thanks!