Qlik Nprinting Designer Error

[Eduard23]

Greetings Everyone.

I'm having trouble in NPrinting Designer 

qlik nprinting designer version 20.0.3.0. 

[PrashantSangle]

Can you provide some more details,

1: what is your nprinting version ?

2: qlik sense version? and

3: microsoft office version?

4: are you getting this error while creating new report or it is coming for existing report also?

5: are you getting this error for only for office related reports only? (excel, power point)

Try some of the below solution.

1) https://community.qlik.com/t5/Qlik-NPrinting-Discussions/Qlik-NPrinting-Designer-does-not-open-Excel...
2) https://community.qlik.com/t5/Qlik-NPrinting-Discussions/NPrinting-Designer-cannot-find-template-edi... 
3) https://community.qlik.com/t5/Qlik-NPrinting-Discussions/QlikNprinting-ActiveX-Component-error/td-p/... 

Regards,

Prashant Sangle

[Rakesh_HB · Accepted solution]

Hello @Eduard23 ,

I could see that you are using NPrinitng February 2020 SR1 which is now out of support. Click here to know the Qlik-NPrinting-Product-Lifecycle.

Also, This error occurs mostly because of the Microsoft Office version and it is mitigated in Qlik Nprinting May 2021 SR3. So, please upgrade your NPrinitng versions. Make sure that NPrinting Server+Engine+Designer must be on the same version.

For more information about the error, please click here - Qlik NPrinting Designer cannot find a supported reporting template editor 

When applicable please mark the correct/appropriate replies as "Solution Accepted"... Cheers!

[Eduard23]

Thanks. Can use now. using the outdated version. I cannot download the latest version of Nprinting, Do i need the corporate account? 

[Rakesh_HB · Accepted solution]

Hello @Eduard23 ,

Yes, you need an account.

Please check here: How to create a case and contact Qlik Support  

[Eduard23 · Accepted solution]

Thanks Everyone already working using the old version. i change high DPI settings. but i will ask our region to provide the latest installer.

[Frank_S · Accepted solution]

Just an fyi @Eduard23

It is not enough to just install the NP designer latest version. 

It is necessary to also upgrade the NP server concurrently in order to prevent other issues.

• https://help.qlik.com/en-US/nprinting/May2022/Content/NPrinting/DeployingQVNprinting/System-requirem...

Kind regards...