Qlik Sense Desktop Client Authentication Failure

[angshukdutta]

Hi Everyone,

I am having access to Qlik Sense Enterprise server . While authenticating it with my Qlik Sense desktop, it redirects me to login and after entering my user name password white screen appears. On clicking on dev tools from the white screen shows some errors. I have attached the same as well. Could you please help to debug the issue.

Note: I am able to access Qlik Sense through browser.

Qlik Sense Desktop Version: September 2020

Qlik Sense Enterprise Version: June 2020 Patch 3

Qlik Sense Desktop   Qlik Sense   Qlik Sense Enterprise on Windows   

@Michael_Tarallo  @rwunderlich 

[angshukdutta]

Qlik Sense Desktop   Qlik Sense   Qlik Sense Enterprise on Windows   

@Michael_Tarallo  @rwunderlich 

[angshukdutta]

Could anyone from the community please help on the issue?

Thanks in advance

Angshuk Dutta

[Anil_Babu_Samineni]

Are you using any Proxy CAL (Client Authentication Link)?

[angshukdutta]

Yes Anil. It is Proxy CAL.

[antose]

Hi! We also had this problems before when running June 2020 - 12.82.3 on server. Think there was a bug. 

https://community.qlik.com/t5/New-to-Qlik-Sense/Qlik-Sense-Desktop-2020-June-Not-Authenticating/td-p...

[Anil_Babu_Samineni]

try to generate without proxy and try to use. So that we can get more info if that is issue in proxy or ?

[angshukdutta]

Hi Anil

We will try to implement this. Just to let you know that our admin is able to authenticate Qlik Sense desktop using the same authentication link.

Thanks

Angshuk