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balajibc64
Specialist
Specialist

Qlik Sense Upgrade from 2023 to 2024

Hi,

I'm planning to upgrade from QS 2023 to latest version 2024 in my central node.  Before upgrade I want to stop the Qlik Sense service. 

I have one Central node. One Rim node. 

Question :

1. In central node, Shall I want to stop all the Qlik service or else Qlik Sense Repository Database service need to run? 

2. While upgrade RIM node, what are all the Qlik services needs to be run in the central node ? 

Please suggest.  

 

Labels (2)
9 Replies
diegozecchini
Creator II
Creator II

Hi!
Stopping Services: Before initiating the upgrade on the central node, stop all Qlik Sense services on both the central and rim nodes. This includes the Qlik Sense Repository Database (QRD) service. Stopping all services ensures a clean upgrade process and prevents potential conflicts.

Upgrading the Central Node:
Running the Installer: After stopping all services, run the Qlik Sense setup executable (Qlik_Sense_setup.exe) as an administrator on the central node to perform the upgrade.

Upgrading the Rim Node:
Ensure that all Qlik Sense services on the rim node are stopped before starting the upgrade on that node.
QLIK SUPPORT

Central Node Services During Rim Node Upgrade: While upgrading the rim node, it's recommended to keep all Qlik Sense services on the central node stopped. This approach minimizes potential issues during the upgrade process.

Post-Upgrade Steps:
https://community.qlik.com/t5/Official-Support-Articles/Manual-Start-and-Stop-order-of-Qlik-Sense-se...

Starting Services: After completing the upgrades, start the Qlik Sense services in the following order:

Central Node:
Qlik Sense Repository Database
Qlik Sense Service Dispatcher
Qlik Sense Repository Service
Other services (e.g., Proxy, Engine, Scheduler, Printing)

Rim Node:
Start services as appropriate for the node's role.
This sequence ensures that dependencies are correctly managed during startup.

Before initiating the upgrade, I suggest to back up your Qlik Sense deployment, including the repository database and configuration files.
kind regards,
Diego

balajibc64
Specialist
Specialist
Author

@diegozecchini  Thanks for your steps. But in Qlik sites they mentioned QS Repository DB service should be run while upgrade on Central node. 

While doing for RIM node, In central node the QS repository DB should be run.

Please suggest. 

diegozecchini
Creator II
Creator II

Hi!
you are correct while upgrading the rim node, it's recommended to keep the Qlik Sense Repository Database service running on the central node. This service is crucial for the rim node to communicate with the central node during the upgrade process.
https://community.qlik.com/t5/Official-Support-Articles/Best-practice-Qlik-Sense-upgrade-steps-from-...

balajibc64
Specialist
Specialist
Author

@diegozecchini Noted. Thanks. 

Quick Question. During this upgrade shall I want to disable Anti virus if anything available ?

diegozecchini
Creator II
Creator II

Yes, it is a recommended best practice to temporarily disable your antivirus software during the Qlik Sense upgrade process. Antivirus software may block or interfere with file modifications and installations, which can disrupt the upgrade process. Some antivirus (or EDR/XDR) programs might mistakenly identify Qlik Sense upgrade components as threats, leading to partial or failed installations.
After upgrade re-enable the antivirus and ensure that Qlik Sense installation directories (e.g., C:\Program Files\Qlik\) and services are excluded from future scans. This prevents the antivirus from affecting normal operations.

balajibc64
Specialist
Specialist
Author

@diegozecchini Ok Noted. Thanks. 

balajibc64
Specialist
Specialist
Author

@diegozecchini Even for Central node upgrade activity also, they mentioned Qlik Service Repository Database service needs to be run?

https://help.qlik.com/en-US/sense-admin/May2024/Subsystems/DeployAdministerQSE/Content/Sense_DeployA...

Please see the point 4.

Is it required or not ?

please suggest. 

diegozecchini
Creator II
Creator II

Hi!

Answer here:

https://community.qlik.com/t5/Official-Support-Articles/Best-practice-Qlik-Sense-upgrade-steps-from-...

  1. Stop all of the Qlik Sense Services on the Central node except for Qlik Repository Database Service. Make sure it remains running.
balajibc64
Specialist
Specialist
Author

@diegozecchini I'm asking while upgrade on the Central node. 

Whether Qlik Sense Repository Database service need to be running state or to be stop ?