Qlik Sense user access on multiple devices

[PhilipMertinAus]

Hi Qliksperts...

I have received a question from a user regarding the use of Qlik Sense on multiple devices at the same time. I always thought you could only be on one device at a time, but the user pointed me to this article: https://support.qlik.com/articles/000079086, which suggests that you should be able to do it, as long as you're on the same protocol, i.e. "http". In the users' case, they are, and it won't work..

Anyone have experience with this one? (They are on Qlik Sense April 2019 Patch 1 ver 13.21.2)

[abhijitnalekar]

Hi @PhilipMertinAus ,

I am assuming that you would like to give single-user access to multiple devices at same time.

for same, you can use HTTP to HTTPS redirection method by using this user will never login using the HTTP url.

Please go through with below link to activate the same .

https://community.qlik.com/t5/Knowledge/How-to-Redirect-HTTP-to-HTTPS-in-Qlik-Sense/ta-p/1716920?_ga...

[PhilipMertinAus · Accepted solution]

Thanks for your response and suggestion..

It turns out the client had the option ticked on in QMC under Virtual Proxies for "Extend security environment". If this option is enabled then it will only allow one session, and kick them off any previous sessions that were open.

They have switched it off now and the problem is solved.