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Dear Sir or Madam,
Our new member Yajie Wen(YWen@statestreet.com) do not have a access to Qlik Support yet. Her State Street employee ID is a838703. Would you mind add her in the group so that she could have the authority to access Qlik Support.
Many thanks
Xufeng
Hello @xufeng
Here is the correct way to get your new employee added. please create a case with the qlik support
https://community.qlik.com/t5/Knowledge/How-to-create-a-case-and-contact-Qlik-Support/ta-p/1710992
Regards
Sebastian