There was an error contacting the license service. Keep retrying...

[aslast]

Could anyone help me?

I'm newbie to Qlik Sense. I've installed QS Nov 2019 on Win16 system but neither QMC nor HUB is working. Repository log contains records like this:

QLIK-TEST-1\Qlik There was an error contacting the license service. Keep retrying... (3610 failed requests) GET /v1/licenses/overview StatusCode: InternalServerError Response: . Could not connect to the license service. NO-STACKTRACE 641bc06a-fb59-45d4-9d5d-a8af0ec65462
362 20191205T160754.353+0000 WARN qlik-test-1 System.Repository.Repository.Core.Licensing.LicensesInitializer 6 99a66cef-d669-40f1-ab3d-facb88080539

Lisences log contains records like:{"caller":"qrs_client.go:31","corrId":"5c07d8d3c79cb932:5c07d8d3c79cb932:0:1","error":"Get https://localhost:4242/qrs/servernodeconfiguration/local?xrfkey=InHocSignoVinces: dial tcp [::1]:4242: connectex: No connection could be made because the target machine actively refused it.","level":"error","message":"failed retrieve central node info from QRS (communication error)","timestamp":"2019-12-05T16:21:28.3257234Z"}

postgres databases (Licenses, QSMQ, QSR, SenseServices) belong to qliksenserepository

localhost:443 is closed

all Qlik services are running, but Windows Application Event log contains warning as described in https://support.qlik.com/articles/000074679, but the hint doesn't work for me.

I've tried to remove and recreate certificates, reinstall QS with the same effect.

I've run out of ideas

[treysmithdev]

Did you create an inbound/outbound port rule for 443? This is a requirement when using the licensing service.

https://www.tomshardware.com/news/how-to-open-firewall-ports-in-windows-10,36451.html  

[jcrafford]

Hi,

Did you manage to fix this issue? I also updated to Qlik Sense November 2019 now and get the same issue.

Regards

Johan

[martinpohl]

Maybe the server is not in the internet because of a proxy setting?

Check