Unable to connect to qliksense hub

[yanivbm88]

Hi,

I have 5 users in qliksense server. Authentication is based on windows user id and password.

Until today login to hub worked well, but now it keeps rejecting any authentication I provide.

I tried resetting users password in windows, but it does not help.

Another thing I can say is that when trying to connect from the same machine where Qlik Sense Server is installed using computer name it works, but when I use host name (bi.realcompany.com) it does not.

Anybody has a clue?

[arvind_patil]

Hi Yaniv,

Kindly check all services are in running stage.

Thanks,

Arvind Patil

[rohitk1609]

Authentication never handles by Qlik, Qlik only do authorization. So you may talk to your Network engineer for the credential issue or domain\username.

[MK9885 · Accepted solution]

Create a test app for those users and get their NT name

OSUSERS()

use the above code in text box, it would give the domain your users are on with their username.

Or check with DBA team to get their correct credentials.