Unable to install Qlik Sense Desktop November 2018

[Lumino]

Hi, on launching the Qlik_Sense_Desktop_setup.exe file I get a dialog box almost immediately saying "Qlik Sense Desktop November 2018 has stopped working". I get a blacked out splash screen behind this for a little while then "A problem caused the program to stop working". I've downloaded the exe multiple times, tried running as administrator. I'm on Win7 64 bit, have .Net 4.7.2 framework installed. Earlier releases of Qlik Sense Desktop don't seem to be available to try instead. I've attached the install log file. Anyone have any ideas? Many thanks in advance.

[tush]

Hi Lumino,

                    Have you set up any Static IP for QlikView desktop Version?

Please remove that Static IP from C/User/Windows32/Etc/Host folder

Regards

Tushar

[Sebastian_Linser]

Hello Lumino,

could you attach the other logs from the installation as well

C:\Users\Lumino\AppData\Local\Temp\Qlik_Sense_Desktop_November_2018_20181209225427_000_SenseDesktop_rollback.log
C:\Users\Lumino\AppData\Local\Temp\Qlik_Sense_Desktop_November_2018_20181209225427_001_DemoApps_rollback.log
C:\Users\Lumino\AppData\Local\Temp\Qlik_Sense_Desktop_November_2018_20181209225427_001_DemoApps.log
C:\Users\Lumino\AppData\Local\Temp\Qlik_Sense_Desktop_November_2018_20181209225427_002_DesktopConnectors_rollback.log
C:\Users\Lumino\AppData\Local\Temp\Qlik_Sense_Desktop_November_2018_20181209225427_002_DesktopConnectors.log
C:\Users\Lumino\AppData\Local\Temp\Qlik_Sense_Desktop_November_2018_20181209225427_003_ExtensionBundles_rollback.log
C:\Users\Lumino\AppData\Local\Temp\Qlik_Sense_Desktop_November_2018_20181209225427_003_ExtensionBundles.log

have you checked for a error in the windows event logs, right after Qlik sense Desktop is starting up?

regards

Sebastian

[Lumino · Accepted solution]

Hi, thanks for the feedback, I've solved this by reverting to an earlier version of .NET (4.7.2 -> 4.5.2). Installed fine after that.