Update Qlik Sense Domaine DB

[n_chebanid]

Hello,

I contacted you regarding our Qlik Sense access. We would like to review update our data on qlik, currently we are not sure if our statistics are correct.

Currently, we are no longer able to load the data from the source (Odoo), the attached message is displayed after each attempt.

First, we want to solve this problem and urgently, then benefit from a training that will allow us to better use Qlik.

[Alexis_Touet]

Bonjour, 

Serait-il possible de créer un cas avec notre support pour que l´on puisse faire le suivi? 

Merci d´avance

[n_chebanid]

Bonjour, @Sebastian_Linser 

Serait il possible d'organiser un call via teams avec vous cette matinée?

Merci.

[Andrea_Bertazzo · Accepted solution]

Hi @n_chebanid,

It necessary that you open a case with Qlik Support to have a remote session. Could you, please proceed?

Kindly add a clear description of the problem and of the steps you have done for troubleshooting the issue.

[n_chebanid]

Bonjour @Andrea_Bertazzo,

Serait il possible de m'envoyer le lien du support Qlik pour ouvrir le dossier.

Merci. 

[Andrea_Bertazzo]

Hi @n_chebanid,

Kindly, have a look at this short video. At the end it shows also how to open a support case:

https://community.qlik.com/t5/Community-Corner/Opening-a-Support-Case-from-the-Qlik-Community/td-p/1...