i cannot open sesion

[fcalaianov]

Im stucked with my sesion

Do you know ihow could i connect it ?

[Vinay_B · Accepted solution]

Hi @fcalaianov 

Try opening the tenant in the Incognito tab/Private window and see if that makes a difference.

If not, please verify if the VPN on your system is blocking Qlik IPs:

https://community.qlik.com/t5/Knowledge/Qlik-Sense-SaaS-editions-IP-addresses-and-DNS-names/ta-p/171...

I hope this helps!

[fcalaianov]

Amazing My friend! it was the incognit tab the answer.

So, i m always needing to use it in that way?

@Vinay_B !

[Vinay_B · Accepted solution]

Hi @fcalaianov 

I would suggest clearing your browser cache/history to resolve the issue.

Thanks!