Changing the DB manually is ONLY if you had uninstalled Sense manually already, otherwise you should follow the steps as documented if Sense is still installed and the DB will update as part of the upgrade process/steps from what I can see in the documentation. The other option here if you have doubts upon things would be to contact your account manager and arrange a call with the Services team to see about having them assist you with the upgrade, that may be the best way to go to ensure you have no issues, but the other key thing would be to ensure you have followed the backup procedures mentioned in the Help as well and if the servers are VMs, would also recommend doing snapshots on things in case you need to roll things back. About the best I can offer here, if you have further questions, please leave and update post and others may also comment too, but I wanted to give you my thoughts based upon my read of the Help Doc.
In rereading your post again, I would NOT recommend you manually upgrade the DB, let the installation process do that, as again, that step mentioning the upgrade of the DB directly is if you have already uninstalled the prior version of Sense, which it does not appear you have done, so I would stick to the Help Doc following guidance related to not having done the uninstall etc.
Regards,
Brett
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