user cannot authenticate with Qlik Sense

[mstoler]

Hello,

I installed Qlik Sense on a server which was not part of a network and created a local user.  This user was able to use Qlik Sense.

I then joined the Qlik Sense Server to an Active Directory, deleted the local user and attempted to use the user on the Active Directory (same name).  Now the user on the Active Directory cannot access Qlik Sense.  When I attempt to log in I get the error 'The following user is not authenticated'.  The user appears in the user list and has an assigned license.

I would appreciate any suggestions for moving a local to an active directory user.

Thank You,

Michael

[mayuraam]

Hi,

Was this issue resolved?

I am facing the user not authenticated issue recently. Earlier the users were able to access the QlikSense hub, but suddenly they all are getting the 'user not authenticated' error. Users are present in user list and are ALLOCATED.

Any help would be greatly appreciated.

Thank you..