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in server, where Qlik Sense is installed, we stopped internet connection. Till that moment QS worked fine, but now, after reboot something went wrong.
I know Qlik Sense can work without internet connection, but now I receive this kind of error when connecting to the HUB (while I can correctly open QMC):
Cannot establish connection: Qlik Sense G3 Broker API.
What's that? I can't find anything on web... can you help me please?
Thanks a lot
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Getting to the QMC is different than getting to the Hub. The QMC can work fine while the Hub doesn't.
When you say that you stopped the Internet connection what does that mean that you did exactly?
When the server rebooted do you have internet connection?
Are all of the QS services running?
thanks for your reply.
Exactly I don't know what has been done to the machine, maybe some installation too in order to improve security (it has been at customer's discretion). Certainly there is no internet connection at the moment (only local net) but all services run well.
I investigated a little more and I found an error in Hub Service Log: "Fatal error when starting the HubService ,Error: listen EADDRINUSE :::9028". So I think it's a problem on port 9028, which is listening, but (maybe) in use by another application. I exposed the situation to the customer and I'm waiting for a reply... there's something else I could take into account?