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Master
Master

Screen resolution

Hello Folks,

i got a Question: i am a Developer, after the publishing and deploying of Qlik Sense - Report my customer still have a Problem with screen resolution. My customer is using the small lap top, he is not able to see the whole screen and is forced to make any changes in settings of his laptop.

i thought that in case of responsive design will be such Problems solved automatically. 

Or should i take any additional setting in account?

Does anybody have any idea how to resolve this issue?

Thanks a lol in advance

Beck

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3 Replies
Partner
Partner

Hi Beck,

Do you have any screenshots of the outcome?

Jordy

Climber

Work smarter, not harder
Master
Master

at the Moment i dont have it, i can only describe the issue, if i open my view i see approx.75 % of Screen, to see the whole screen i am using the slide-bar on the side

Partner
Partner

Hi Beck,

 

In the sheet properties of your Qlik Sense app, is the Sheet Size option "Responsive" selected or is it "Custom"?

Annotation 2020-01-14 160520.png

If the option "Custom" is selected, your sheet won't be responsive and will have a fixed size.

If the option "Responsive" is selected, then I think it is a bug of Qlik Sense since the sheet should fit to the client screen.

 

Best regards,

Nicolas