Skip to main content
Announcements
July 15, NEW Customer Portal: Initial launch will improve how you submit Support Cases. READ MORE

1068 The dependency service or group failed to start - Qlik Sense

No ratings
cancel
Showing results for 
Search instead for 
Did you mean: 
Rakesh_HB
Support
Support

1068 The dependency service or group failed to start - Qlik Sense

Last Update:

May 10, 2021 2:58:55 AM

Updated By:

Sonja_Bauernfeind

Created date:

May 8, 2021 2:38:42 PM

Unable to Start the Qlik Sense Services in Services.msc due to:

Error 1068: The dependency service or group failed to start 

122933_Qlik.png

 

Environment

 

Resolution

 

  1. Check the dependency of the services in Services.msc and start the services accordingly.
  2. Right-Click on the Service which is throwing the error -> Properties -> Check Dependencies Tab

    Dependencies.png

  3. Use a service account (with local admin rights) to run the services in Services.msc
  4. Check the Service account if it has 'Log on as a service' rights

    Launch local group policy editor by running gpedit.msc from Run command(Windows+R), browse to Computer Configuration -> Windows Settings -> Security Settings -> Local Policies -> User Rights Assignment. Find 'Log on as a service' and make sure this account is added. If not, it definitely needs this privilege to run the services that you're trying to start.
    logon as service.png

  5. Try to update/Verify Service Account credentials for that service throwing the error in Services.msc

    logon as service.png

  6. Qlik Sense should be installed on Windows Servers not on Windows XP/7/10 etc.
  7. Last resort - Repair or Reinstall(Try to Repair first)

 

Labels (1)
Comments
BhaskarSharma
Contributor II
Contributor II

What is the cause of this error?

Sonja_Bauernfeind
Digital Support
Digital Support

Hello @BhaskarSharma 

This issue would be caused by a change to the service account or a change to the domain group policy.

All the best,
Sonja 

Version history
Last update:
‎2021-05-10 02:58 AM
Updated by: