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Can the Qlik NPrinting temporary directory be changed?

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Sonja_Bauernfeind
Digital Support
Digital Support

Can the Qlik NPrinting temporary directory be changed?

Last Update:

Nov 22, 2023 5:30:41 AM

Updated By:

Sonja_Bauernfeind

Created date:

Nov 22, 2023 5:27:55 AM

Qlik NPrinting stores reports during creation in the AppData\Local\Temp location.

Example: C:\Users\YourServieAccount\AppData\Local\Temp

This file location cannot be changed. 

 

Environment

Qlik NPrinting 

 

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Comments
al
Employee
Employee

Hi @Sonja_Bauernfeind ,

can't my Customer change the NPrinting temp directory any longer by using the  systempropertiesadvanced.exe tool, as mentioned in https://community.qlik.com/t5/Qlik-NPrinting/NPrinting-Temp-Files-location/m-p/1205664#M12851 ? They're at May 2023 SR1 (23.20.3).
Also, they'd like to clean up their current temp dir as it's inflating. Do we have an auto tool, or should I recommend removing the oldest files manually? 
Thanks,
Al

Sonja_Bauernfeind
Digital Support
Digital Support

Hello @al 

The temporary directory cannot be changed. The product does not support changes to it. From what I understand, the folder should be cleared out automatically, if files are not cleared out, I would recommend manually deleting them and monitoring. It may be that there are account permissions lacking which prevent the files from being automatically deleted.  

All the best,
Sonja 

al
Employee
Employee

Okay, @Sonja_Bauernfeind, and what is the mechanism by which the temp folder is cleared out automatically? Is it configurable? My customer is observing a linear increase of the temp size on disk (up to 30 GB since the server has been upgrade, October 2023). They have a "large" use of NPrinting i.e. reports are quite big, but they were big also prior to upgrading, and getting up to 30 GB on disk is not deemed normal. I will ask them to check user permissions for auto deletion.

Thanks a lot.

Al  

Contributors
Version history
Last update:
‎2023-11-22 05:30 AM
Updated by: