Can touch screen mode be disabled for Qlik Sense Enterprise on Windows on the hub?

[Sonja_Bauernfeind]

By default, the touch screen function cannot be disabled in Qlik Sense Enterprise on Windows. It is enabled whenever the client recognizes a touch-enabled device, such as a mobile phone or tablet. 

It can be disabled manually by the user, but not globally on the server.

To disable Touch Screen mode manually:

1. Click the three dots (ellipsis) in the top left corner
2. Toggle Touch  Screen Mode on or off
   
   

An idea has been created to gather demand on allowing this feature to be disabled on server/administration level. See Option to Disable Touch Screen or toggle Touch Screen off on server side.

Environment:

Qlik Sense Enterprise on Windows  

It is possible to disable touch screen options entirely in, for example, mashups. 

A mashup can send information to the client that sends a fixed device type,  which modifies the UI accordingly.

The information in this article is provided as-is and to be used at own discretion. Depending on tool(s) used, customization(s), and/or other factors ongoing support on the solution below may not be provided by Qlik Support.

Example:

// Sets device type, which modifies the UI accordingly.
// The device type is automatically detected if it is not manually set.

@function
// String describing the device type.
@param {'auto'|'touch'|'desktop'} deviceType

@example
qlik.setDeviceType('desktop');

 More information could be found on the help site: setDeviceType method