Changing the IP address of the Qlik Sense host

[Sonja_Bauernfeind]

Changing the IP address of the Qlik Sense host does not require as much consideration as changing the host name. Some external components might need to be taken into account though. 

Using an IP address as the hostname while installing Sense is not recommended and can lead to problems with service communication. Refer to While accessing Hub receive error "The service did not respond or could not process the request" .

Environment: 

Qlik Sense Enterprise on Windows, all versions

Resolution:

Things to consider:

• In the PostgreSQL database, an listening_addresses might have been set up during the installation. See PostgreSQL: postgres.conf and pg_hba.conf explained for details. 
• Outside configuration steps might need to be taken, such as updating DNS records or firewall rules.
• SAP connector considerations: Ensure that the SAP server is contactable by the new Sense server IP address and the SAP server allows connections from the new Sense IP address.
• Other outside connectors may also operate based on IP allowlist.

Related content:

• How to identify end user Client Browser, OS, Device and IP address in Qlik Sense

• Qlik Sense: Change hostname (and certificates) after an installation

[Tool_Tip]

Dear Sonja

Can you help with steps to change the ip address without chaning host name.
Note: we are running stand alone postgres and not bundled 

[Sonja_Bauernfeind]

Hello @Tool_Tip, changing the IP address of the Qlik Sense host does not require as much consideration as changing the hostname.

As long as you have only used the IP address as a hostname while installing Qlik Sense, you only need to take into account any components where you or your IT has used the IP address.

Examples are listed in the article:

• In the PostgreSQL database, an listening_addresses might have been set up during the installation. See PostgreSQL: postgres.conf and pg_hba.conf explained for details. 
• Outside configuration steps might need to be taken, such as updating DNS records or firewall rules.
• SAP connector considerations: Ensure that the SAP server is contactable by the new Sense server IP address and the SAP server allows connections from the new Sense IP address.
• Other outside connectors may also operate based on IP allowlist.

If you need direct assistance, our Professional Services can be engaged.

All the best,
Sonja

[Tool_Tip]

Dear Sonja

How can we confirm if during installation ip address provided or host name as someone else has done installation, we are not aware about installation process:

As long as you have only used the IP address as a hostname while installing Qlik Sense, you only need to take into account any components where you or your IT has used the IP address.

[Filippo_Nicolussi_P]

Hello @Tool_Tip 

In QMC - Nodes you could start checking if a IP was used here below example of a FQDN qlikserver1.domain.local used:  

in case of IP you will find a classic IP v4 nnn.nnn.nnn.nnn or 127.0.0.1 .