Duplication from HUB with Custom Load Balancing Rules under the same Virtual Proxy

[NadiaB]

When setting up a virtual proxy load balancing to multiple engines, it is possible to set up load balancing rules to specify which set of apps will be available on which engine(s).

In this scenario, it is desired to have all apps available in the Hub accessed through the Virtual proxy, but load balancing to directed to one node for Published Apps, and another node for Unpublished apps.

From end-user perspective, everything works fine (List App, Open App,…) until it is attempted to duplicate an application from the hub which does not work.

This will also affect ODAG applications where the Details app is Published. Error is shown "Failed to copy the app"

Environment

• Qlik Sense Enterprise on Windows 

 

Resolution

Use different Proxies.

The underlying issue is that when the “Copy” of the App is being made, the copy would be unpublished, ergo the node that is making the Copy cannot see it, so the process fails.

It is suggested to use different virtual proxies instead of only one to load balance nodes for Published and Non published apps.

Internal Investigation ID(s) :

JIRA ID SHEND-631

[msvanfeldt]

Is there a solution to this problem?

[Sonja_Bauernfeind]

Hello @msvanfeldt 

This is currently under investigation by RnD.

Keep an eye on the Release notes for ID SHEND-631. We do not currently have an ETA.

All the best,
Sonja 

[msvanfeldt]

OK. I'm trying to set up an ODAG solution in a multinode environment. Is there a workaround for this problem?

[Sonja_Bauernfeind]

Hello @msvanfeldt 

I would recommend logging a ticket to see if our Support Engineers are able to provide you with guidance on how to work around this issue.

All the best,
Sonja 

[msvanfeldt]

I solved this by creating a custom property connected to Nodes and Apps.
Custom Property: ODAG
Value: YES

Then I created a load balancing Rule called ODAG:
Resource filter: App_*
Conditions: ((node.@ODAG=resource.@ODAG))

Then I configure the Nodes I want to use for ODAG and the published detailsapp with the value YES.

[pauljohansson]

@msvanfeldt 

I don't manage with your suggestion, I still get "failed to copy the app" Is there something else you did to make it work?

thanks in advance,

br

Paul

[pauljohansson]

Hej @dpolini 

Thanks for a quick reply. 

1 I've created a Custom Property on the template app (ODAG="YES")

2 I've create a load balance rule ((resource.@ODAG="YES"))

My rule seems valid:

However, I still get the same problem,  "failed to copy the app", when using ODAG from any of the front-end Nodes. Any idea?

br

Paul

I

[dpolini]

Hi @pauljohansson ,

I am sorry it didn't work but I fail to understand why it doesn't. The only thing I will say, but it's wishful thinking, is that it happened to me that rules involving custom property had a little time buffer before starting working properly. 

If it keeps not working I would suggest opening a support case.

Best,

Davide

[msvanfeldt]

Here is an update of how I solved it.

The problem is that a published template-app is copied. The copy isn't published but resides in My Work. After the reload the new copy will be published again.

So my rule looks like this:

Resource filter: App_*

Conditions: ((node.@ODAG=resource.@ODAG)
and
resource.stream.Empty()
)

[BuTbka]

This it the answer on my case in support:
I'd suggest to comment on those ideas/feature request so they get more visibility.

So we can try to add visibility on this post: Make App Duplication from Hub an action irrespective of load balancing rules