Error The sourcedocument failed to save.. Exception=System.Runtime.InteropServices.COMException (0x80004005)

[Albert_Candelario]

A reload task in QlikView fails with the following error in the task log:

Error The sourcedocument failed to save.. Exception=System.Runtime.InteropServices.COMException (0x80004005): Error HRESULT E_FAIL has been returned from a call to a COM component. || at QlikView.Doc.SaveAs(String _FileName, Int16 _Format) || at QVBWrapper.Document.Save(ILogBucket i_LogBucket, String i_SaveAsFileName)

This may be caused by an active virus scan locking the relevant files, or an invalid alert configured on the task.

Environment:
 

• QlikView

Virus Scan

Ensure that QlikView file locations (.qvw, qvd, etc..) are excluded from active virus scans. See QlikView Folder And Files To Exclude From Anti-Virus Scanning .

Invalid Alerts

Remove or edit the alerts configured on the document.

Alerts can be configured in the Distribution task. To verify:

• Open the QlikView Management Console
• Go to Documents > Source Documents
• Locate the failing document/task.
• Open the document/task
• Navigate to the Distribute tab
• Go to the Notify tab.
• Uncheck Send notification e-mail to recipients 
• Make sure, there is enough disk space to save the QVW

For additional troubleshooting steps and root causes, see QlikView: Checklist For Reload/Publisher Task Failure.