First time installation of Qlik Catalog fails with the error k8s.gcr.io/pause:3.5 image not known

[Gerald_U]

Performing a new installation using the CatalogFirstime.sh script fails when downloading an image from /usr/pgsql/qdc14-6/lib/file_fdw.so

The following error is shown:

k8s.gcr.io/pause:3.5 image not known

Resolution

To resolve the issue, the image needs to be manually loaded after running the CatalogFirstime script.

While running the installation as per the Installation Guide, execute the following commands after you have run the CatalogFirstime script:

1. Run:

   sudo su -qdc podman pull k8s.gcr.io/pause

2. Run:

   sudo su -qdc podman pull k8s.gcr.io/pause:3.5

3. Once this commands are executed, navigate to /usr/local/qdc/qlikcore
4. As the Qlik Data Gateway user, run:
   

   ./shutdown_qlikContainers.sh

5. Followed by:

   ./launch_qlikContainers.sh

6. Restart the Qlik Catalog server

Cause 

Podman is not able to download the pause image (url k8s.gcr.io/pause:3.5) which comes by default when running  the CatalogFirstime.sh script.

Environment

Qlik Catalog 

[MarkPollard]

FWIW, I saw this issue today, having installed on an AWS EC2 instance running Ubuntu 22.04.

The error was seen for me when running the following as user qdc, after having installed Catalog: /usr/local/qdc/qlikcore/launch_qlikContainers.sh

Here is an illustration of the problem and fix (as user qdc; running Feb 2023):

$ ./launch_qlikContainers.sh 
Launch Containers with Podman
Error: no pod with name or ID catalog-pod found: no such pod
Error: k8s.gcr.io/pause:3.5: image not known
CONTAINER ID  IMAGE       COMMAND     CREATED     STATUS      PORTS       NAMES

$ podman images
REPOSITORY                              TAG         IMAGE ID      CREATED        SIZE
ghcr.io/qlik-trial/engine               12.1530.0   50c0a2ee7f99  9 months ago   136 MB
ghcr.io/qlik-trial/data-connector-rest  2.162.0     1854ecff6e80  10 months ago  1.06 GB
ghcr.io/qlik-trial/licenses             3.260.0     b4b40ea302a2  10 months ago  95 MB
ghcr.io/qlik-trial/dcaas                5.6.0       2a5ad11acd98  10 months ago  213 MB

$ podman pull k8s.gcr.io/pause:3.5
Trying to pull k8s.gcr.io/pause:3.5...
Getting image source signatures
Copying blob 019d8da33d91 done 
Copying config ed210e3e4a done 
Writing manifest to image destination
Storing signatures
ed210e3e4a5bae1237f1bb44d72a05a2f1e5c6bfe7a7e73da179e2534269c459

$ podman images
REPOSITORY                              TAG         IMAGE ID      CREATED        SIZE
ghcr.io/qlik-trial/engine               12.1530.0   50c0a2ee7f99  9 months ago   136 MB
ghcr.io/qlik-trial/data-connector-rest  2.162.0     1854ecff6e80  10 months ago  1.06 GB
ghcr.io/qlik-trial/licenses             3.260.0     b4b40ea302a2  10 months ago  95 MB
ghcr.io/qlik-trial/dcaas                5.6.0       2a5ad11acd98  10 months ago  213 MB
k8s.gcr.io/pause                        3.5         ed210e3e4a5b  2 years ago    690 kB

$ ./launch_qlikContainers.sh 
Launch Containers with Podman
WARN[0000] Error updating pod 8faa500b9f0c7f572bc0adc327b80a87b60b780790afb4e6d0627dd35ae14aae conmon cgroup PID limit: open /sys/fs/cgroup/conmon/pids.max: no such file or directory 
8faa500b9f0c7f572bc0adc327b80a87b60b780790afb4e6d0627dd35ae14aae
Pod:
05be2949f0fa3803b866fd33559fb4207c45b89104101f70863838ce2635b72b
Containers:
c1c284f01ba576383624a413bbff95c707137c7ef821bca65728a4be4ad29fba
0fdbc4e4b40157e3273d10d31cee5358582ea8593587cd15b8ab6a37cc4bb3df

CONTAINER ID  IMAGE                                COMMAND               CREATED                 STATUS                     PORTS                                                                    NAMES
2a8ff2defb71  k8s.gcr.io/pause:3.5                                       Less than a second ago  Up 1 second ago            0.0.0.0:19076->9076/tcp, 0.0.0.0:9090->9090/tcp, 0.0.0.0:9200->9200/tcp  05be2949f0fa-infra
c1c284f01ba5  ghcr.io/qlik-trial/engine:12.1530.0  -S AcceptEULA=yes...  Less than a second ago  Up Less than a second ago  0.0.0.0:19076->9076/tcp, 0.0.0.0:9090->9090/tcp, 0.0.0.0:9200->9200/tcp  catalog-pod-engine
0fdbc4e4b401  ghcr.io/qlik-trial/licenses:3.260.0                        Less than a second ago  Up 1 second ago            0.0.0.0:19076->9076/tcp, 0.0.0.0:9090->9090/tcp, 0.0.0.0:9200->9200/tcp  catalog-pod-licenses