How to Diagnose Failed Connectivity to the Qlik License Server

[Frank_S]

Steps

On the machine running the Qlik Service which you want to test from, log in with the service account. Then: 

1. Open Windows Powershell CLI
2. Enter the following command
   

   Test-NetConnection -ComputerName license.qlikcloud.com -Port 443​

3. If port 443 and license.qlikcloud.com are not blocked, the result should be as follows: 
   

   TcpTestSucceeded : True

If the test comes back with a 'False' result, please work with your IT team to unblock port 443 or the path to the license server.

Related Content

• Using a Qlik signed license in an offline environment
• The Signed License Key and the License Enabler File
• MS Powershell Test-Connection command