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Installer hangs when validating the license file

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TalendSolutionExpert
Contributor II
Contributor II

Installer hangs when validating the license file

Last Update:

Feb 9, 2024 1:22:49 PM

Updated By:

Jamie_Gregory

Created date:

Apr 1, 2021 6:03:59 AM

Talend Version6.4.1

Summary

The installer freezes while validating the license file.
Additional Versions 
ProductTalend Data Integration
Component 
Problem Description

When running the installer from the server, after selecting a license file and clicking Next, the message below is displayed and the installer freezes:

validating the license file...
Problem root cause

The installation log provides the following information:

Using JRE home: /opt/jdk1.8.0_121/jre

You must use JAVA_HOME or JDK_HOME, not JRE.

Solution or Workaround

Set JAVA_HOME to the path to your JDK, for example:

JAVA_HOME=/opt/jdk1.8.0_121/
JIRA ticket number 
Version history
Last update:
‎2024-02-09 01:22 PM
Updated by: