Invalid Key Error Message in GA connector and Map Extensions

[Sonja_Bauernfeind]

Connecting to a local GeoAnalytics servers fails with Error: Invalid Key , Error Message Either your key is invalid or it has expired

The message Invalid Key can also be displayed on the map objects when using the GeoAnalytic extensions:

Environment:

Qlik GeoAnalytics  

Resolution

Using internal GeoAnalytics server:

The licenses for GeoAnalytics connector and map extensions must match the license applied to the GeoAnalytics server. If not, please re-license the connector or the server as instructed in the following articles: 

Installing Qlik GeoAnalytics server
Installing Qlik GeoAnalytics for Qlik Sense

However, in some circumstances, the license key may not take effect due to no connection to the Internet. Then, manual change needs to be done in the configuration files for GeoAnalytics connector, extensions, or server:

QlikSense server
GeoAnalytics connector:    C:\Program Files\Common Files\Qlik\Custom Data\QvIdevioConnector\IdevioGeoAnalyticsConnector.exe.config

Example:

<add key="licenseKey" value="0000000011111111:1654281610406"/>

GeoAnalytics extensions:   \\<file shared server>\QlikShare\StaticContent\Extensions\ideviomap\License.js

1. edit License file

Example

define([], function () {return "00000001111111"});

QlikView server
GeoAnalytics connector:    C:C:\Program Files\Common Files\QlikTech\Custom Data\QvIdevioConnector\IdevioGeoAnalyticsConnector.exe.config

Example:

<add key="licenseKey" value="0000000011111111:1654281610406"/>

QlikView GeoAnalytics extensions: 

C:\ProgramData\QlikTech\QlikViewServer\Extensions\Objects

or

C:\Users\YourAdminName\AppData\Local\QlikTech\QlikView\Extensions\Objects

or

Open the QV QMC  - Sytem - QlikView Servers -  Folders

Check the System Folder for "Alternate Extensions Path"

1. edit License file

Example

define([], function () {return '00000001111111';});

GeoAnalytics server
 C:\ProgramData\Qlik GeoAnalytics Server\server3\config\IdevioLicenses.lef

Please make sure all license information in the above files match. If not, please manually change it accordingly. 

Using Qlik GeoAnalytics Server:

Verify the license has been applied to the correct installation path. The extensions are stored in the StaticContent folder within the shared directory. To verify the path of the StaticContent folder, go to QMC > Service Cluster.

Run the license tool (C:\Program Files (x86)\QlikView\GeoAnalyticsLicenseTool) using Custom Installation with the path listed for Static Content root folder with '\extensions\' appended. 

Example: \\servername\Share\StaticContent\Extensions

After the license is applied successfully, go back to the app, refresh the page, and verify the map appears as expected.

[Sivanesan]

@Sonja_Bauernfeind 

Thanks for the article. What should be the license format in C:\ProgramData\QlikGeoAnalytics Server\server3\config\IdevioLicenses.lef. Can you give an example like the other 2 files for QlikSense. I am getting Invalid license key error when trying to select data from the Geo Analytics connector.

Regards

Sivanesan

Qlik GeoAnalytics   Qlik Sense Enterprise on Windows