Missing entries in the source documents list of the QlikView Management Console

[Sebastian_Linser]

Reviewing the QlikView Source Documents list may show missing entries.  

The QlikView Management Console log shows the following entry: 

QDS did not respond to request.Last exception (for
http://qlikserver1:4720/QDS/Service The request channel
timed out while waiting for a reply after 00:00:30. Increase the timeout value
passed to the call to Request or increase the SendTimeout value on the Binding.
The time allotted to this operation may have been a portion of a longer timeout.

—> System.TimeoutException: The request channel timed out while waiting for a
reply after 00:00:30. Increase the timeout value passed to the call to Request
or increase the SendTimeout value on the Binding. The time allotted to this
operation may have been a portion of a longer timeout. —>
System.TimeoutException: The HTTP request to
'http://qlikserver1:4720/QDS/Service' has exceeded the
allotted timeout of 00:00:30. The time allotted to this operation may have been
a portion of a longer timeout. —> System.Net.WebException: The operation has
timed out 

 

Environment

QlikView 12.50 and above

Resolution

We can further configure the timeout using a setting for the QVManagementService.exe.config.

1. Stop the QlikView Management Console Service
2. In a Windows browser, navigate to:
          C:\Program Files\QlikView\Management Service\
3. Open QVManagementService.exe.config with an editor of your choice (may require administrative permissions)
4. Locate the <appSettings> section of the file:
   

   <appSettings>
   <!-- ****** General ****** -->
   
   </appSettings>

5. At any point between <appSettings> and </appSettings> add the following:
   

   <!-- Setting in seconds which the QMS will wait for the QDS to deliver the list -->
   <add key="GetSourceDocumentTimeoutSeconds" value="120" />

6. Save the file
7. Start the QlikView Management Console Service

The Management Console will now wait for two minutes to read all its files to build the list. Should you have a far larger amount of source documents, the timeout may need to be increased further. 

Cause

The default timeout is 30 seconds.