NET::ERR_CERT_AUTHORITY_INVALID

[Anonymous]

After installing a 3rd party certificate, the Qlik Sense Enterprise on Windows Hub and Management Console return the following warning when accessed:

Your connection is not private

Attackers might be trying to steal your information from [site] 

NET::ERR_CERT_AUTHORITY_INVALID

You can continue by clicking Advanced.

Environment:

Qlik Sense Enterprise on Windows  

The certificate used for the Proxy does not have a private key. A private key is required.

To verify if a key exists: 

1. Launch the Microsoft Management Console (mmc.exe) on the Proxy node
2. In the MMC, go to File > Add / Remove Snap-in...
3. Select Certificates and click Add
4. Select Computer account, click Next 
5. Select Local computer and click Finish
   
6. In the MMC, go to Certificates (Local Computer)/Personal
7. Locate the certificate
8. Double click the certificate
9. In the new window, verify that the certificate has a private key:
   
   You have a private key that corresponds to this certificate.
   
   
   
10. Acquire a certificate with a valid private key.
11. Install it following the instructions in How to change the certificate used by the Qlik Sense Proxy to a custom third party certificate 

To resolve private key access issues:

The account may not have access to the key. See How to manage the Certificate Private Key for a solution.