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May 15, 2024 2:23:32 PM
Mar 15, 2024 6:00:25 AM
Reload fails in QMC even though script part is successfull in Qlik Sense Enterprise on Windows November 2023 and above.
When you are using a NetApp based storage you might see an error when trying to publish and replace or reloading a published app.
In the QMC you will see that the script load itself finished successfully, but the task failed after that.
ERROR QlikServer1 System.Engine.Engine 228 43384f67-ce24-47b1-8d12-810fca589657
Domain\serviceuser QF: CopyRename exception:
Rename from \\fileserver\share\Apps\e8d5b2d8-cf7d-4406-903e-a249528b160c.new
to \\fileserver\share\Apps\ae763791-8131-4118-b8df-35650f29e6f6
failed: RenameFile failed in CopyRename
ExtendedException: Type '9010' thrown in file
'C:\Jws\engine-common-ws\src\ServerPlugin\Plugins\PluginApiSupport\PluginHelpers.cpp'
in function 'ServerPlugin::PluginHelpers::ConvertAndThrow'
on line '149'. Message: 'Unknown error' and additional debug info:
'Could not replace collection
\\fileserver\share\Apps\8fa5536b-f45f-4262-842a-884936cf119c] with
[\\fileserver\share\Apps\Transactions\Qlikserver1\829A26D1-49D2-413B-AFB1-739261AA1A5E],
(genericException)'
<<< {"jsonrpc":"2.0","id":1578431,"error":{"code":9010,"parameter":
"Object move failed.","message":"Unknown error"}}
ERROR Qlikserver1 06c3ab76-226a-4e25-990f-6655a965c8f3
20240218T040613.891-0500 12.1581.19.0
Command=Doc::DoSave;Result=9010;ResultText=Error: Unknown error
0 0 298317 INTERNAL&
emsp; sa_scheduler b3712cae-ff20-4443-b15b-c3e4d33ec7b4
9c1f1450-3341-4deb-bc9b-92bf9b6861cf Taskname Engine Not available
Doc::DoSave Doc::DoSave 9010 Object move failed.
06c3ab76-226a-4e25-990f-6655a965c8f3
Qlik Sense Client Managed version:
Potential workarounds
The most plausible cause currently is that the specific engine version has issues releasing File Lock operations. We are actively investigating the root cause, but there is no fix available yet.
QB-25096
QB-26125
Hi, can you please give us some update on the matter? Thanks
Hello all,
We have an update on this regard, if everything goes as expected, the patches with the fixes are currently tentatively planned for this upcoming May 15th.
Cheers,
Albert
Hello @Albert_Candelario - Please confirm that this fix is included in the May 15th patch.
Hello @ashokbalakrishnan,
The target date for the patch release continue to be this May 15th, 2024.
Cheers,
Albert
Hello all,
Kindly also notice that Qlik Sense client managed was delivered yesterday and is including the fix as mentioned on the release notes (QB-26125).
Please review the enhancements done on May 2024 like applications preload and evaluate if you would like to move to such version.
Cheers,
Albert
Release notes for May 24 - Sense Enterprise on Windows release notes - May 20... - Qlik Community - 2452110
Hi Albert,
I saw that patch 4 is available we'll try to patch first before upgrading' Thanks for your support and feedback about this debug.
Tens
Correct, the patches are already available.
Cheers,
Albert
Hi @Albert_Candelario , I was going through the patchs for Nov 2023 and didn’t find the latest yet with this fix. I’m assuming it will be Patch 9. Can you pls let me know when the patch with the fix is available for Nov 2023 version.