Qlik Answers: Cannot enable Data Analysis feature

[Alan_Wang]

Enabling Data Analysis as a user who was assigned a custom role designed for Qlik Answers (Legacy) fails with:

Scope insight-advisor:experience does not exist or is not available on your tenant
Error code: IDENTITIES-10504

Resolution

Create a new custom role for Agentic Qlik Answers.

In Permissions:

1. Expand Features and Actions
2. Set Data analysis and Insights feed to Allowed 
   
   

Assign the new role to the users or groups who need to use Qlik Answers. Delete the old role if it is no longer needed. 

Cause

Custom Roles created for legacy Qlik Answers rather than the new Agentic Qlik Answers have different role permissions settings on the back end. Newly created custom roles will not run into the same permission issues as Legacy Qlik Answers.

Environment

• Qlik Answers
• Qlik Cloud