Qlik Cloud: An SMTP server must be configured if you want to receive subscription emails. Please contact an administrator

[Rakesh_HB]

Creating a subscription based on a visualization or a sheet in Qlik Cloud, the following error is displayed: 

An SMTP server must be configured if you want to receive subscription emails. Please contact an administrator

Verifying the subscription in the Management Console shows:

There was a problem sending your email. please review your settings.

Resolution

• Verify if the email password is correct or if it has expired
• Verify your internal or 3rd Party SMTP Server connection configuration

 

Related Content

Creating a subscription | Qlik Cloud Help 

Environment

Qlik Cloud  

[Lauri]

Small tip: if you have an app open while you set up the SMTP, be sure to refresh the app web page. Otherwise you'll keep seeing the error in the app.