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Qlik Sense Enterprise on Windows reloads fail with no node found but node is shown as online

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Damien_V
Support
Support

Qlik Sense Enterprise on Windows reloads fail with no node found but node is shown as online

Last Update:

Feb 15, 2022 8:10:04 AM

Updated By:

Sonja_Bauernfeind

Created date:

Jan 21, 2020 9:29:56 AM

When trying to execute a task on a different node, the error No worker node found is thrown despite it appears online in the Qlik Sense Management Console.

Example of logs (Scheduler/trace/System_Scheduler.txt)

20191227T091110.391+0100	INFO	MASTER	System.Scheduler.Scheduler.Master.Slave.SlaveManager	100	4624064c-66ca-461b-a2ab-ea2f1b50a3a5	master\sqlik	Slave-node rimnode1 is not alive and cannot run task 05_TEST			0							4624064c-66ca-461b-a2ab-ea2f1b50a3a5
20191227T091110.393+0100	ERROR	MASTER	System.Scheduler.Scheduler.Master.Task.TaskSession	100	c665c81d-2da7-4b9e-95ab-4711599a6972	master\sqlik	Could not reserve an executor for task: No node found for task(name/id) 05_TEST/637f831b-d7b0-4ca6-a143-ba7388556c0f			0	05_TEST	637f831b-d7b0-4ca6-a143-ba7388556c0f	master\sqlik...
20191227T091110.399+0100	WARN	MASTER	System.Scheduler.Scheduler.Master.Task.TaskSession	100	1fc751a3-7dbc-44a6-b453-f132a75eaec1	master\sqlik	Failed to start session			0	05_TEST	637f831b-d7b0-4ca6-a143-ba7388556c0f	master\sqlik		OPCON	470ad679-60b2-4da2-9997-38e5f2b884e1	1fc751a3-7dbc-44a6-b453-f132a75eaec1




Environments:

 

Resolution:


The node status is the Management Console is retrieved using the Repository API, if the repository service on the rim node can be reached and the scheduler service is up on that node, then it will appear online.

However, in order to execute a task, the primary Scheduler also needs to be able to check if the secondary node is alive. This can be checked with the following PowerShell script to be run from the machine having the primary scheduler installed: 

$hdrs = @{}
$hdrs.Add("X-Qlik-xrfkey","12345678qwertyui")
$hdrs.Add("X-Qlik-User","UserDirectory=INTERNAL;UserId=sa_scheduler")
$cert = Get-ChildItem -Path "Cert:\CurrentUser\My" | Where {$_.Subject -like '*QlikClient*'}
$url = "https://slavescheduler-servername:5151/qss/alive?xrfkey=12345678qwertyui"
Invoke-RestMethod -Uri $url -Method Get -Headers $hdrs -Certificate $cert


The secondary node also needs to be alive to communicate back to the primary. See the below script to be run from the secondary node: 

$hdrs = @{}
$hdrs.Add("X-Qlik-xrfkey","12345678qwertyui")
$hdrs.Add("X-Qlik-User","UserDirectory=INTERNAL;UserId=sa_scheduler")
$cert = Get-ChildItem -Path "Cert:\CurrentUser\My" | Where {$_.Subject -like '*QlikClient*'}
$url = "https://masterscheduler-servername:5050/qss/alive?xrfkey=12345678qwertyui"
Invoke-RestMethod -Uri $url -Method Get -Headers $hdrs -Certificate $cert


If the above API calls are successful, they should return the following output:

message                                                           timestamp                                                       
-------                                                           ---------                                                       
Shatner Rules!                                                    2020-01-21T14:23:44.771Z




See Qlik Sense QRS API using Xrfkey header in PowerShell regarding how to execute PowerShell script to call Qlik Sense APIs.

Labels (2)
Comments
Sid123
Contributor III
Contributor III

Hi,

We had similar issue as you mentioned above and  found error scheduler server is not alive in scheduler logs .

As you requested we have ran the script and got an error, Please find attachment.

can you please suggest on the next actions? like how to make alive our scheduler node?

Sid123
Contributor III
Contributor III

slavenode_error.PNG

Sonja_Bauernfeind
Digital Support
Digital Support

Hello @Sid123 

The error indicates you cannot access the certificate. Two things:

  • Make sure the name you use here: $url = "https://masterscheduler-servername:5050/qss/a" is the fully qualified name.
  • Make sure you have the certificate installed (the error you receive indicates you have not) or simply run it from the main scheduler node.

All the best,
Sonja 

Sid123
Contributor III
Contributor III

Hello,

Issue got solved, Uninstall and reinstall QS Software on RIM Node has solved the issue.

Contributors
Version history
Last update:
‎2022-02-15 08:10 AM
Updated by: