Qlik Talend Cloud: Cannot find update properties file

[Bo_Yuan]

The user is unable to open the remote project. A pop-up error is displayed, reading:

An error occurred (java.langException: Can't find the update properties file at: C:\ProgramFiles (x86)\Talend-Studio\studio\p2\org.eclipse.equinox.p2.repository\cache\-xxxx)

Resolution

1. Run studio in debug mode:
   
   "Talend-Studio-win-x86_64.exe --talendDebug > debugLog.txt"
   
   
2. Review the resulting debugLog.txt for the root cause of the error, such as:
   
   !SUBENTRY 1 org.eclipse.equinox.p2.transport.ecf 4 1002 2023-12-27 11:20:24.857
   !MESSAGE HTTP Proxy Authentication Required: https://update.talend.com/Studio/8/base/content.xml
   !STACK 1
   org.eclipse.ecf.filetransfer.BrowseFileTransferException: Proxy Authentication Required

In this example, the password of the proxy was changed and was then not updated synchronously in the Proxy setting of Talend Studio. The issue could be fixed by manually updating the user credentials of the proxy in studio -> preferences -> proxy setting.

Environment

Talend Cloud 
Talend Data Integration 8.0.1