QlikView Desktop fails to get license leased. Error code = 0x80041010 or Error code 0x8004100E or 0x800705AF

[Andre_Sostizzo]

When a QlikView Desktop cannot get license leased and keep as Personal Edition, please follow Troubleshooting QlikView License Lease Issues .

The QlikView Client fails to lease a license.

Environment:

QlikView 

To troubleshoot further:

1. Open a Windows Explorer and navigate to C:\Users\USER\AppData\Roaming\QlikTech\QlikView\ 
2. Open the Settings.ini
3. Review the file for one of the following error codes: 
   
   LeasedLicenseCheck=Failed to Read. Error code = 0x80041010
   LeasedLicenseCheck=Failed to Connect. Error code = 0x8004100E
   LeasedLicenseCheck=Failed to Connect  Error code = 0x80070422
   LeasedLicenseCheck=Failed to Connect  Error code = 0x800705AF
   
    

Error code = 0x80041010 means some WMI related classes cannot be found or have failed to initialise. It can be due to a corrupt or inconsistent repository. As a result, QlikView cannot handle leased license correctly.

To make sure this is WMI related do either of the following:

1. Start a command line and run this command:
   • wmic /Failfast:on /node:"localhost" product GET /all
   • If this command is successfully run, that means WMI has no problem.
   • If this command returns any failure, that means WMI is not running properly.
2. Run wmimgmt.msc > Right-click WMI Control (Local), and then click Properties.
   • If the Properties window shows "Successfully connected to...", WMI has no problem.
   • If the Properties windows shows "Faild...", WMI is not running properly.

If WMI related, do the following:

1. Stopped the winmgmt service
2. Renamed the corrupted repository (C:\WINDOWS\system32\wbem\Repository)
3. Started the winmgmt service

If this not resolve the problem, the customer should consult Microsoft Support in order to resolve WMI related issue.

See microsoft KB https://support.microsoft.com/en-us/kb/2756402 for more information

Related Content:

Troubleshooting QlikView License Lease Issues  
How To Lease License From QlikView Server To QlikView Desktop Client