QlikView: Exported PDF fails to open with error Failed to load PDF document

[Nao_Baba]

Exporting a chart to PDF may lead to an exported file size of 0 or 1KB. The resulting file fails to open:

Failed to load PDF document

The file on disk is corrupted.

Resolution

The chart background style Shadow (Plot Area Background Style) has limitations when printing to PDF. 

Two workarounds exist.

Workaround One, disable the Background Style:

1. Right-click the chart
2. Open Chart Properties
3. Go to the Style tab
4. Review the Plot Area Background Style
5. Switch it away from Shadow
   
   
   
6. Apply the changes

Workaround Two, configure ShowPrinting:

1. Open Settings.ini for Qlikview Desktop 
   Typically stored in: C:\Users\USERNAME\AppData\Roaming\QlikTech\QlikView 
2. Below the [Settings 7] section, add the following parameter:

   [Settings 7] 
   SlowPrinting=1

Cause

The chart background style Shadow (Plot Area Background Style) has limitations when printing to PDF.

Internal Investigation ID(s)

QV-25445

Environment

• QlikView Desktop