QlikView: Unable to Lease License with Custom User

[Nao_Baba]

Leasing a license to the QlikView Desktop client with a custom user fails. 

Resolution

To set up QlikView to lease a license to a custom user, allow license leasing for DMS mode:

1. On the Windows Host running QlikView Desktop, browse to  C:\Users\USERNAME\AppData\Roaming\QlikTech\QlikView
2. Open the settings.ini in a text editor of your choice (as administrator)
3. Add the following parameter and value:
      
             SupportLeaseLicenseForDMSMode=1
   
   See How to change the settings.ini in QlikView Desktop for details.
4. Open the QlikView AccessPoint using QlikView Desktop and lease a license
   
   See How to lease a license in QlikView with DMS mode enabled for reference. 

If adding SupportLeaseLicenseForDMSMode=1 does not work:

1. On the QlikView server, browse to /ProgramData/QlikTech/
2. Rename the LicenseService folder to, for example, LicenseService_old
3. Open the QlikView Management Console
4. Navigate to System > License > Choose your QlikView Server's license
5. Click Apply License 
6. Open the QlikView AccessPoint using QlikView Desktop and lease a license
   
   See How to lease a license in QlikView with DMS mode enabled for reference. 

Internal Investigation ID(s)

QV-24037

Environment

• QlikView