Rim node offline in QMC, bootstrap shows "Waiting for initial configuration to be run by node"

[Sebastian_Linser]

In the QMC the RIM node shows offline or never contacted. If you run the Repository on bootstrap on the rim node you only see "Waiting for initial configuration to be run by node".

Environment:

Qlik Sense Enterprise on Windows 

Resolution

On the Rim node, check if the file host.cfg exists in C:\Programdata\Qlik\Sense

If the file is present check if the file content decrypts to the correct Rim node machine name by using the site https://www.base64encode.org/.

If no file exists, please create one named host.cfg and generate the Base64 content for the Rim node name via the site https://www.base64encode.org/.

Once the file is in place:

1. Stop all Qlik services 
2. Start the Qlik Sense Service Dispatcher Service 
   This service needs to run for the next steps to be successful. 
3. Open a Commandline prompt (Run > cmd) with administrative permissions (Right-Click > Run As Administrator)
4. Change to cd C:\Program Files\Qlik\Sense\Repository
5. Type and run repository.exe -bootstrap
6. Wait for the line Bootstrap mode has terminated. Press ENTER to exit..
7. Press ENTER and open the Windows services snap-in (Start > Run > services.msc)
8. Start up all services in the QMC and check for the status under Nodes
9. If the services are showing offline,  press the Redistribute / Distribute Certificate button for that node.

[AbhiUKVM]

how long does it usually takes for the bootstrap to finish ?

[AbhiUKVM]

how long does it usually takes for the bootstrap to finish ?
It is just stuck up on this line
>> entering main startup-phase .....

C:\Program Files\Qlik\Sense\Repository>repository.exe -bootstrap

Qlik Sense Repository Service 28.0.6
Copyright ©2015 Qlik, All Rights Reserved
Running in bootstrap qlik.sense.common.configuration.nodeconfigvalue`1[repository.core.bootstrapmode] mode.

[INFO] Running install on RepositoryBootstrapper in state Init..
[INFO] Creating REST performance counters..
[INFO] Creating common performance counters..
[INFO] Running install on ProxyBootstrapper in state Init..
[INFO] Running install on SchedulerBootstrapper in state Init..
[INFO] Running install on PrintingBootstrapper in state Init..
[INFO] Running install on RepositoryBootstrapper in state CertificatesInstalled..
[INFO] Storing local certificates..
[INFO] Binding SSL certificate to port: 4242
[INFO] Binding SSL certificate to port: 4239
[INFO] Removing URL ACL: http delete urlacl url=https://+:4242/
[INFO] Removing URL ACL: http delete urlacl url=https://+:4239/
[INFO] Adding URL ACL: http add urlacl url=https://+:4242/ User="\Qlik Sense Service Users" listen=yes
[INFO] Adding URL ACL: http add urlacl url=https://+:4239/ User="\Qlik Sense Service Users" listen=yes
[INFO] Removing URL ACL: http delete urlacl url=http://+:4444/
[INFO] Adding URL ACL: http add urlacl url=http://+:4444/ User="\Qlik Sense Service Users" listen=yes
[INFO] Running install on ProxyBootstrapper in state CertificatesInstalled..
[INFO] Binding SSL certificate to port: 4243
[INFO] Binding external SSL certificate 3D736D73D3F36DA083B5F66A68B43DFDAEC8678F to port: 4244
[INFO] Removing URL ACL: http delete urlacl url=https://+:4243/
[INFO] Removing URL ACL: http delete urlacl url=https://+:4244/
[INFO] Adding URL ACL: http add urlacl url=https://+:4243/ User="\Qlik Sense Service Users" listen=yes
[INFO] Adding URL ACL: http add urlacl url=https://+:4244/ User="\Qlik Sense Service Users" listen=yes
[INFO] Removing URL ACL: http delete urlacl url=http://+:4248/
[INFO] Adding URL ACL: http add urlacl url=http://+:4248/ User="\Qlik Sense Service Users" listen=yes
[INFO] Running install on SchedulerBootstrapper in state CertificatesInstalled..
[INFO] Binding SSL certificate to port: 5050
[INFO] Binding SSL certificate to port: 5151
[INFO] Removing URL ACL: http delete urlacl url=https://+:5050/
[INFO] Removing URL ACL: http delete urlacl url=https://+:5151/
[INFO] Adding URL ACL: http add urlacl url=https://+:5050/ User="\Qlik Sense Service Users" listen=yes
[INFO] Adding URL ACL: http add urlacl url=https://+:5151/ User="\Qlik Sense Service Users" listen=yes
[INFO] Removing URL ACL: http delete urlacl url=http://+:5252/
[INFO] Adding URL ACL: http add urlacl url=http://+:5252/ User="\Qlik Sense Service Users" listen=yes
[INFO] Running install on PrintingBootstrapper in state CertificatesInstalled..
[INFO] Binding SSL certificate to port: 4899
[INFO] Removing URL ACL: http delete urlacl url=https://+:4899/
[INFO] Adding URL ACL: http add urlacl url=https://+:4899/ User="\Qlik Sense Service Users" listen=yes
[INFO] Entering main startup phase..

[Sonja_Bauernfeind]

Hello!

Please post this query in the relevant forum:   Deployment & Management 

It being stuck on that phase likely indicates an issue and you will be able to find assistance from our users and support engineers there.

[dso]

Hi abhiUKVM,

You need to ensure that the Qlik Sense Service Dispatcher is running. If it is not running, it will just hang at where you are...

See https://help.qlik.com/en-US/sense-admin/May2021/Subsystems/DeployAdministerQSE/Content/Sense_DeployA...

under the heading 'Restoring to a machine with a different host name'  for what is needed when running the bootstrap

Thanks