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Unable to remove or de-allocate user license, the license is reassigned to the user

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Sonja_Bauernfeind
Digital Support
Digital Support

Unable to remove or de-allocate user license, the license is reassigned to the user

Last Update:

Jul 5, 2023 7:29:57 AM

Updated By:

Sonja_Bauernfeind

Created date:

Jul 5, 2023 5:13:49 AM

After correctly de-allocating a user license, the license does not stay unassigned. 

This applies to different user-type licenses, such as Professional and Analyzer licenses or legacy tokens or CALs. 

Possible scenario:

A professional license has been removed from a user in Qlik Cloud using the management console or a supported API call. A day later, the entitlement is assigned again. 

 

Environment

Qlik Cloud 
Qlik Sense Enterprise on Windows 
QlikView 

 

Resolution

Verify if auto assignment has been enabled.

Qlik Cloud: Enabling dynamic assignment of entitlements 
Qlik Sense Enterprise on Windows: License management 
QlikView: How to Allow Dynamic CAL, Professional, and Analyzer Access Licenses in QlikView 

 

Related Content:

Qlik Cloud: license remains assigned to deleted user  

 

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Last update:
‎2023-07-05 07:29 AM
Updated by: